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(About) · est 2000 · Norwich

Twenty-six years, still listening.

neo optic is a full-service web design and development company - design, engineering and marketing under one Norwich roof, continuously since 2000. In this industry, that longevity is virtually unheard of.

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There is no secret formula to twenty-six years. Just going above and beyond, every time, for every client.

We have stuck to our roots as a small local business while gaining big-ticket experience - working with national clients as well as those based in Norwich and East Anglia. At heart we are a team that loves what we do, and we love watching clients use what we have built to grow.

How we work.

A direct line to your designerYou liaise directly with the person building your site - no account-manager relay, none of the time and cost that miscommunication burns. A small, experienced team, available when you need to talk.
Listening firstPlenty of agencies pitch you things you never asked for to prove their expertise. Our priority is hearing what you want to achieve - then proving skill through tangible results.
A warranty as standardAny bug or maintenance issue arising after a build we finish is fixed by us, free of charge, for a set period. Optional support contracts for extra peace of mind.
Innovating earlyBefore Google Maps became the go-to, we had already built a fully interactive map for a client's website. Curiosity is a habit here, not a slogan.
Built to be foundWe do not build you a website and send you on your way - SEO and user-experience testing are offered on every project, because visibility is part of the build.
Good companyPowered by renewable energy, and proud long-term supporters of Nelson's Journey, Norfolk Heart Trust and Nansa. Come and say hello.

(An honest question)

Who actually builds your site?

At plenty of agencies, the person who wins your work never touches it. It passes through account managers to a bench you will never meet - sometimes on another continent - and every hop costs you time, money and meaning.

Here, the people who design and engineer your site are the people you speak to. Same small team, same phone number, since 2000 - and everything we suggest is something we genuinely believe will return on your investment. We like what we make for you to be something both of us are proud of.

“We believe in the power of design. We thrive on building relationships and helping good people and organisations succeed through a collaborative process.”

Kristian Phillips · CEO, neo optic

The long game.

neo optic opens in Norwich

Design, development and marketing under one roof from day one - and the same remit ever since: build what the client actually needs.

Innovating before it was obvious

A fully interactive map, built for a client before Google Maps became the default - the habit of getting there early starts here.

OliveCore, our own platform

Every site engineered on a platform we own outright - nothing off the shelf, nothing rented, sharpened on real client work year after year.

Same team, same approach

Twenty-six years in: listen first, build properly, answer the phone. National clients, East Anglian roots, and no plans to change either.

In their words.

Say hello.

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0800 688 9010Freephone - talk to the people who do the work
talk@neooptic.comWe reply like humans, because we are
Norwich, UKEst 2000 and still here - working with clients everywhere
Proud to support
Powered by renewable energy
Actually in Norwich - ring us and see